Why Choose Our Product Recovery & Product Recall Services?
We Offer Expert Product Recall & Product Recovery Services.
Stringent quality and safety management is crucial – especially within the food manufacturing and processing industry. That is why AIS is on-hand to offer fast, confidential and extremely reliable product recall and product recovery services.
Avoid costly product recalls and protect your brand
A product recall is not only expensive, it could irretrievably damage your brands’ reputation.
Our product recall and recovery services are designed to help you prevent product and food recall incidents as well as provide a Rapid Response should a potential problem arise.
Accuracy
Financial Impact
We offer maximum safety and quality, at the very best price
Established in 1998, AIS manage an impressive client base in the food, pharmaceutical and personal care industries.
We have the widest range of specialist x-ray inspection equipment in the UK, and continually invest in our x-ray technology and our team to ensure a fast and comprehensive product recall and recovery service.
Glass-in-Glass Detection
Find glass even within glass packaging
Non-invasive inspection
See inside without unpacking or disassembling the goods
ISO 9001 certified
Accredited for our Quality Management System
Certified since 1999
Europe’s first ISO-certified X-ray inspection service
Talk to the experts in product recall & product recovery
Our top priority is to ensure maximum consumer safety and protect your brand integrity when you need it most.
From the moment you contact us, or enquire about our product recovery and product recall services, our highly trained and experienced team will deal with your enquiry quickly and with absolute confidentiality. We will answer your questions efficiently and succinctly without bombarding you with technical jargon.
We have been ISO accredited since 1999
We were the first x-ray product inspection services provider in Europe to achieve ISO 9001 and we are still the largest.
Make AIS a key part of your crisis response plan
In a crisis situation you can be confident that your product recall is being managed by the best in the industry.
Why choose us?
Why Choose Our Product Recovery & Recall Services FAQs
Does AIS guarantee confidentiality?
Yes we do.
We will never share any information regarding our clients or our projects, whether current or historical, regarding an enquiry, initial evaluation or continued inspection services.
Furthermore, information gathered via our website is handled in complete confidence; all traffic statistics generated are anonymous and we store no personal details.
Please read our Privacy Policy.
Does AIS have a confidentiality agreement?
Yes, we have our standard bi-lateral non-disclosure agreement and will consider any reasonable confidentiality agreement from a customer.
Does AIS have written procedures?
Yes, these are our “Standard Operating Procedures”. We will however modify and add to our SOPs to meet the individual requirements of your specific product.
Does AIS have an environmental policy?
We aim to be a sustainable business and protect the environment where possible:
- Our service can help manufacturers to avoid waste by destroying only contaminated or faulty goods while safe products are released back into distribution
- All packaging material removed during the inspection process is sent to be recycled including shrink wrap, cartons, glass packaging and cans
- We try to source sustainable suppliers including a predominantly biomass-fuelled electricity supplier
How much does our x-ray inspection service cost?
Our x-ray inspection service is generally quoted at a simple per-item fee.
The pricing structure is based on the product inspection time plus any additional services such as shrink wrapping or relabelling. The cost is then converted into a ‘per-item’ (unit or case) price so you know exactly how much the inspection service will be.
The fee per item will be dependent on several factors including:
- The fault or contaminant to be detected (eg. level of difficulty and time required)
- The product size, quantity and value
- Special requirements, urgency or expiry date(s) if applicable
We are confident that you will find our service fast, efficient and cost effective – even for relatively low value products.
Request a Free Sample Inspection for AIS to evaluate your product and problem.
What is our Free Sample Inspection?
Our Free Sample Inspection service offers a no obligation evaluation of what is achievable for your product and problem. Simply complete the form here and send a sample of your product for inspection at AIS’ premises.
This initial evaluation is reasonably immediate, confidential and free and we will always provide an honest appraisal of what is possible. All enquiries are treated as 100% confidential.
You can also call us – we can often evaluate the issue on the phone.
Is AIS on social media?
“You won’t find us on Facebook, Twitter or YouTube”.
We maintain a professional company profile on LinkedIn where we share industry and technology news and information that may assist businesses with compliance or potential recall incidents.
We will never “tag” or publicly identify our clients or contacts on social media, or any other digital marketing, without their explicit consent.
Request free sample inspection
Free, immediate and confidential evaluation
Email Us
sales@aisx-ray.com
Call Us
+44 (0)1933 674030
Opening Hours
8am to 5pm – Monday to Friday (GMT)